Business Hours and Holidays

PCT will be closed for the following holidays:
New Years DayJanuary 1st
Good FridayFri before Easter Sunday
Easter SundayEaster Sunday
Victoria DayMon preceding May 25th
Canada DayJuly 1st
Civic Holiday1st Monday in August
Labour Day1st Monday of September
Thanksgiving2nd Monday of October
Remembrance DayNovember 11
Christmas DayDecember 25
Boarding: Mon – Fri
Daycare: Mon – Fri
3:30 pm
4:30 pm
Sat – Sun10:00 am3:00 pm

Note: business hours are subject to change.

**We are booking by appointment ONLY right now, to ensure the safety of our customers and staff. We are sanitizing in between each customer. Please call the office before arriving to book in your drop off/pick up.**

**If when you arrive there is another customer in the office, please wait in your vehicle and a staff will come get you once ready!**

Pet Transport is available Mon – Fri only. Transport is unavailable on weekends and holidays. For safety reasons transport may be cancelled in the event of bad weather at PCT’s discretion or if the bus is unserviceable.

Late Pickup and Drop-off Fees for Pets:

Depending on the situation it may be possible to arrange pick-up or drop-off after the hours published. Unless otherwise arranged between PCT and the client, a late fee will be charged if pick-up or drop-off is after the times published above. If the owner or certified representative have not picked their pet by 1 hour after closing and no arrangement has been discussed then PCT reserves the right to board the dog/cat overnight in any suite that is available at owner’s expense.